People

Vince Laurella
Founder

If you are selling a property, Vince is the person you will meet when you invite EELEVEN round to appraise your property, and he will be right by your side until the day you move. He has been an estate agent in Leytonstone since 1999 when he was a mere 16 years old: he loves the neighbourhood and can’t think of anywhere else he’d rather be selling property. He’s now sold many homes in the neighbourhood and helped people move at pretty much every stage of their lives: first time buyers, couples moving in together, growing families, downsizers and right through to retirees. Whether you own a studio flat on Leytonstone High Road, a lovely maisonette on the Abrahams Estate in Leyton, or a big family house in Bushwood or Wanstead, Vince believes you deserve the very best in customer service.

Claire Laurella
Operations Director

If you imagine a swan making its way majestically down a river, while under the surface its legs are powering away to keep everything afloat and in motion, Claire is most certainly the legs of the EELEVEN swan. Almost everything you don't see about the smooth running of the company is done by Claire, from making sure the bills are paid to ensuring our systems function and that everyone has all they need to concentrate on outstanding customer service.

Paul
Content editor

Paul creates all of our written content, from the area guides and blogs on our website, to promotional campaigns, to our professionally written descriptions; if you are selling a property in Leytonstone, Wanstead, Leyton or Forest Gate, Paul will ensure your home is properly presented to the world! He was an estate agent for 25 years before switching careers to property marketing - he maintains it was his ability to spell that really set him apart. We can’t say he hasn’t got a point - the estate agency industry is hardly famous for its literary prose or even reasonable grammar, so Paul is leading a personal crusade to bring grammar, spelling and pizzazz to the writings of estate agency.

VALUING HERITAGE

The history of Victorian & Edwardian homes is sadly absent from most property marketing, but the stories of streets add value and interest that we purposely research, capture and portray.

UNDERSTANDING DESIGN

Our descriptions replace corny sales language with insightful & evocative commentary to resonate with people who share an appreciation of beauty, materials and architecture.

OPEN & ETHICAL

Approachability, authenticity and maturity are the very foundations of our business, with a culture of intelligence and respect that sits deliberately apart from typical estate agency stereotypes.

UNCOMMONLY EFFECTIVE

Against sobering national figures that 60% of homes don't sell with the first agent and that 33% of sales fall through, we sell 95% of our listings with more than 90% reaching completion.

Featured Properties

Fees

Refundable Holding deposit - Capped at 1 weeks rent


Security Deposit Capped at 5 weeks rent for annual rental under £50,000, or 6 weeks rent for annual rental over £50,000


Rent - The agreed monthly rent


Changes to tenancy - Capped at £50 inc VAT


Early termination charge - Not exceeding the landlord’s financial losses


Late payment of rent - Interest of 3% above BoE base rate for each day the rent is late, once it is 14 days overdue


Replacement keys - Limited to the reasonable costs of replacement


Utilities, council tax, communication services, TV Licence etc - Tenants own responsibility unless otherwise stated in contract


Client Money Protection Scheme Membership details - Money Shield 59788387


Property Redress Scheme Membership details - TPO SALES AND LETTINGS Membership No: D13794


Please call us on 020 8539 9544 for further information.